Terms of Use

This website is operated by Niora. Throughout the site, the terms “we”, “us”, and “our” refer to Niora. Niora offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the website.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not use the website or our services.

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Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your country of residence. You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Service. Any breach of these Terms will result in immediate termination of your access to the Services.

Section 2 – General Terms

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.

Section 3 – Accuracy and Completeness of Information

We strive to ensure that all information on this website is accurate and up to date. The content is provided for general information purposes only. We reserve the right to modify the content of this website at any time, but we have no obligation to update information on our website beyond what is required by law.

Section 4 – Changes to Services and Prices

Prices for our products may change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

Section 5 – Products and Services

Certain products may be available exclusively online and in limited quantities. All products are subject to our Return and Refund Policy regarding returns or exchanges. We have made every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your computer monitor will display colours accurately.

Section 6 – Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store.

Section 7 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 8 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, shipping charges, and availability. We reserve the right to correct such errors and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice.

Section 9 – Prohibited Use

You are prohibited from using the website or its content for unlawful purposes, to violate the rights of others, or to transmit harmful code. We reserve the right to terminate your use of the Service if these provisions are violated.

Section 10 – Limitation of Liability

The Service and all products delivered to you through the Service are provided “as is” and “as available” for your use. Niora shall in no event be held liable for direct or indirect loss or damages resulting from your use of the Service.

Section 12 – Contact Information

Store name: Niora
Email: support@niora.co.uk

Customer service hours:
Monday – Friday: 09:00 – 18:00 GMT

We aim to respond to emails within 24 hours (Monday–Friday). Messages received during the weekend will be answered on the next business day.